Welcome to the first post here at N of one.
If you happen to be unfamiliar with the meaning of N of one, let me briefly explain.
In clinical environments, N of one is a clinical trial with one patient as a case study. The one patient is the entire trial.
If you’re not familiar with clinical trials, or research of any kind, don’t be worried – I’m not about to dive into that. You don’t have to know anything about clinical trials or research to read (learn from?) this blog.
Why is N of one interesting, then, you ask? Because, it is all about YOU – and I — and how we are treated as we go about our journeys every day. As patients. As customers. As buyers and users of things and services.
Every day you wake up and choose to use a specific toothbrush, apply for a certain job, use a specific mouthwash, wear a certain t-shirt, choose a car to buy, choose a lunch place to meet up with your friends — and in all of that, you are that N of one.
In the noisy world of the inter webs, of every day life, of endless choice and opportunity, how those who pay attention to the N of one make incredible strides forward with every success they help YOU realize.
This blog sets out to talk about how life shrinks or expands in proportion to the courage of those who dare and pay attention to the N of one; whether its customer support, or service, outstanding operations and products, and the outcomes customers experience that come from such a practice.
Onward and upward.